Customer service

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Is Your Sales Team Guilty of These Customer Relationship Killers?
An article that describes what a sales team does that kills customer relations.
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Indifferent Service - The Silent Killer of Customer Loyalty
A short video explaining the silent killer of customer loyalty, indifferent service.
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Improving Customer Support with Your Website
Customer support is very important to increasing future sales. This article goes over how to improve your customer support efforts with your website.
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Improving Customer Service Over the Phone
In this article, corporate trainers are working to improve service on the telephone. And call center operators describe what it's like on their…
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Implementing Customer Loyalty Programs
A look into establishing a customer loyalty program.
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How to Use E-mail to Improve Customer Service
Learn how to use e-mail to improve customer service with this article from Inc.
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How to Start a Customer Rewards Program
Giving something back to your best customers has become a competitive necessity in certain industries. Here's how to keep your best buyers loyal…
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How to Make the Most of Customer Feedback
A guide to help you determine why gathering customer feedback is important, how to get customer feedback, and what to do with that feedback once you…
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How to Make Sure Your Organization is Always "Best in Show"
A short video explaining how to ensure your organization is 'Best in Show'.
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How to Implement an Effective Proactive Customer Service Strategy
This article explores proactive customer service.
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