"We are a local grocery and goods retailer with a café, and fortunately, the market meant we fell in the essential business category. I just kept coming back to keeping my staff safe and as contactless as possible," says Holly Philbrick, owner of Emery Farm in Durham. Immediate changes involved opening a service window with limited cafe offerings. They worked diligently to set up their first online grocery ordering system, and now are improving the system. When the blueberries were...Read More
Saturday, November 28th may be Small Business Saturday, created 10 years ago to encourage shoppers to support their local brick-and-mortar stores during the holiday season, but every day is about small businesses for the SBDC. In New Hampshire, the state's 136,535 small businesses account for 99 percent of the state's companies and employ over 300,000 people. Of the 1,398 clients NH SBDC has served in 2020, 11.8 percent are in the retail industry.Read More
As a manufacturer of construction materials, Therma-HEXX in Portsmouth was deemed essential. Prior to the shutdown, they voluntarily sent office staff and factory workers home. They kept everyone on the payroll for two weeks and told them that they were being paid to stay healthy and safe. Factory staff were on unemployment for about four weeks. The office staff worked remotely and were kept on the payroll. Once they were confident that the factory staff could work safely with masks and...Read More
Improving energy efficiency should be a priority of any business because of the economic and environmental impacts. The two are often intertwined and can ultimately influence profitability.
In a global consumer confidence survey by Nielsen, 80 percent of consumers expect companies to implement programs to improve the environment. The sentiment crosses generations, meaning any business can earn—or lose—consumer loyalty based on their energy policies.
But a significant energy policy begins...Read More
Since early spring, many parts of our lives changed dramatically “in the middle of a pandemic,” but for most of us, starting a major business was not one of those changes. Grant Broom did just that, launching College H.U.N.K.S. Hauling Junk & Moving, based out of Derry, NH, just as the state was under lockdown orders from the governor. H.U.N.K.S, stands for Honest, Uniformed, Nice, Knowledgeable Service, Broom explains, and the pandemic turned out to be a boon to his first few months in...Read More
As a pilot for more than 30 years, Steve Cunningham knows all too well what it feels like to be a mile high and cruising blissfully among the clouds. As an instructor and the owner of National Flight Simulator (NFS) in Manchester, he also knows the importance of being prepared for unexpected turbulence.
With the help of the NH SBDC, Steve was able to navigate the rough weather COVID-19 has brought and keep his business operating during a turbulent time for many small businesses, especially...Read More
Over $80K of booked work was wiped from my business in the months of March, April, and May. At the time of the shutdown, 95 percent of our programs were delivered face-to-face and involved traveling to other states. I have revamped many of my programs to now be delivered virtually. I also used this slow time to upgrade my website, something I had been meaning to do for years.
This client story is part of NH SBDC's ongoing collection of COVID Creativity stories about businesses surviving...Read More
Rose Padfield was never thinking about turning off the lights on her business even during the challenging times the COVID-19 pandemic brought to small businesses throughout New Hampshire. She just wanted them to stop flickering.
We’re talking about the lights for the sign that stands outside Rose’s Manchester business, Paul’s Car Care on Elm Street, that is.
“I just could never get them lit right,” Rose said. “I felt like I had to babysit them all the time. They were high maintenance...Read More
Were we an essential business? Were our customers (garden centers and landscapers throughout Northern New England) essential? Fifty percent of our sales happens April through June. We wouldn’t survive if we were shut down during those months. It was an…ominous time.
Then, to our surprise, gardening became a craze. We literally sent the crew home for one day and brought them back the next. We began to joke that plants were the new toilet paper.
This client story is part of NH SBDC...Read More
If your business was not fully prepared to deal with the extraordinary challenges posed by COVID-19, you were not alone. Planning for disaster is no longer optional and there is a clear need for resiliency planning for the future. The SBDC has responded by teaming with UNH Extension to introduce the Resiliency Academy, which will kick off this fall with Planning for Resiliency, a free webinar on October 21 and October 27.Read More