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10 Lessons Every Entrepreneur Should Learn About Customer Service
A list of 10 lessons every entrepreneur should learn about customer service
Customer service Think
10 Steps for Setting up a Customer Loyalty Program
Resource to learn how to set up a customer loyalty program in 10 steps.
Customer service Think
101 Small Business Marketing Ideas
An online article that describes 101 marketing ideas to grow your small business.
Marketing & Social Media Grow
15 Customer Service Skills that Every Employee Needs
An online article that shows the 15 customer service skills every employee needs
Customer service
16 Effective Facebook Marketing Strategies for Businesses
A list of effective Facebook marketing strategies
Marketing & Social Media Grow
20 Essential Customer Service Skills
The essential skill set for anyone aspiring to succeed in customer service.
Customer service Grow
20 Tools to Run a Small Business
A list of 20 tools and applications that can help you run your small business.
Business planning Launch
2014 NEPD Restaurant Pro Forma Spreadsheet
An Excel template: This pro forma is most useful in determining the initial feasibility of a project based on industry norms adjusted to the area…
Growing a business Grow
3 Rules for Naming a Business
3 Rules for naming a business from SBDC at WTAMU.
Marketing & Social Media Launch
5 Essential Forecasting Techniques
Better forecasts lead to better business decisions. Here are a few approaches to forecasting sales.
Accounting/Money management Think
5 Free Customer Service Training Games
5 free customer service training games
Customer service Think
6 Key Mindsets for Providing Outstanding Customer Service
Six key mindsets that create the foundation for providing outstanding customer service.
Customer service Grow
6 Keys to Improving Your Team's Customer Service Skills
Here are a few customer service tips for identifying ways to better serve customers.
Customer service Grow
6 Proven Ways to Hire Customer Service Heroes
Every company vows to have great customer service. But when it comes to hiring the people who deliver it, there are a lot of easy-to-make mistakes.…
Customer service Grow
7 Best Ways to Gather Customer Loyalty
A look at the importance of customer loyalty.
Customer service Think
7 Customer Service Lessons From the Companies That Do It Best
Providing great customer service is sometimes easier said than done. These 7 strategies will help you do it right.
Customer service Grow
7 Keys to Creating a Killer Brand
How do you do that? Here are seven keys to creating a killer brand.
Marketing & Social Media Grow
7 Marketing Tips for Bootstrapped Startups
An article with marketing tips from Mashable.
Marketing & Social Media Think
7 Steps to Creating a Customer Service Strategy
Organizations that provide outstanding customer service, do so intentionally by creating a customer service strategy.
Customer service Grow
7 Ways to Improve Patient Satisfaction, Experience, and Custom Service, From Consulting in Hospitals and Healthcare
Here are seven bullet points emphasized frequently in hospital and other healthcare environments.
Customer service Grow