| Resource | Category | Topic |
|---|---|---|
| Scenario Planning A look at strategical planning for different future scenarios.
|
Accounting/Money management | Think |
| Understanding Basic Bookkeeping and Working with an Accountant Learn about business accounting methods.
|
Accounting/Money management | Think |
| 5 Essential Forecasting Techniques Better forecasts lead to better business decisions. Here are a few approaches to forecasting sales.
|
Accounting/Money management | Think |
| Forecasting Sales for Startup Business Learn more about financing a business launch.
|
Accounting/Money management | Launch |
| A Guide to Choosing the Right Small Business Loan Business News Daily's guide to small business loans.
|
Financing a business | Launch |
| Breakeven Analysis Calculator The break even analysis calculator is designed to demonstrate how many units of your product must be sold to make a profit.
|
Accounting/Money management | Think |
| Inc. - Financial Ratios An article by Inc. looking at financial ratios.
|
Accounting/Money management | Think |
| YouTube - Financial Ratios Lecture A YouTube video by gordonhensley that goes over financial ratios.
|
Accounting/Money management | Think |
| Three Core Financial Statements: 4 Parts Balance Sheet and Income Statement Relationship. Created by Sal Khan.
|
Accounting/Money management | Think |
| Depreciation and Amortization An example of depreciation and amortization using the example of expensing a truck.
|
Accounting/Money management | Think |
| Gross and Operating Profit - Income Statement Difference between gross profit, operating profit, and net income. Created by Sal Khan.
|
Accounting/Money management | Think |
| Introduction to the Income Statement The income statement, revenue, gross profit, operating profit, net income, ROA and ROE. Created by Sal Khan.
|
Accounting/Money management | Launch |
| Improving Customer Support with Your Website Customer support is very important to increasing future sales. This article goes over how to improve your customer support efforts with your website.
|
Customer service | Grow |
| Providing Great Customer Service Through Social Media A look at how to use social media to provide customer service.
|
Customer service | Think |
| Ultimate Guide to Measuring Customer Satisfaction This article looks over how to measure customer satisfaction.
|
Customer service | Think |
| Overcoming Common Customer Objections How to deal with common customer objections.
|
Customer service | Think |
| Everyone Should be Feeling the Customer's Pain Learn the importance of understanding your customers.
|
Customer service | Think |
| 7 Best Ways to Gather Customer Loyalty A look at the importance of customer loyalty.
|
Customer service | Think |
| How to Create a Customer Service Plan There is a revolution where customers reward the companies that satisfy their needs and expectations and attack those that are not responsive to…
|
Customer service | Think |
| How to Use E-mail to Improve Customer Service Learn how to use e-mail to improve customer service with this article from Inc.
|
Customer service | Think |