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A list of 10 lessons every entrepreneur should learn about customer service

Resource to learn how to set up a customer loyalty program in 10 steps.

An online article that shows the 15 customer service skills every employee needs

The essential skill set for anyone aspiring to succeed in customer service.

5 free customer service training games

Six key mindsets that create the foundation for providing outstanding customer service.

Here are a few customer service tips for identifying ways to better serve customers.

Every company vows to have great customer service. But when it comes to hiring the people who deliver it, there are a lot of easy-to-make mistakes.…

A look at the importance of customer loyalty.

Providing great customer service is sometimes easier said than done. These 7 strategies will help you do it right.

Organizations that provide outstanding customer service, do so intentionally by creating a customer service strategy.

Here are seven bullet points emphasized frequently in hospital and other healthcare environments.

A guide to customer relationship management.

This booklet is designed to help small and medium business owners understand the basics of customer relationship management (CRM) and, more…

An article on customer relationships from Entrepreneur.

A look at what customer retention is and 16 proven retention strategies.

Poor customer service can happen at every size and type of business, which means every business can benefit from understanding what constitutes “…

Need some inspiration to get your business moving in the right direction? These customer service quotes from successful entrepreneurs may be the…

5 new expectations customer expect that you must meet now.

Performance group offers ways to improve customer loyalty through engagement.