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| Resource | Category | Topic |
|---|---|---|
| Creating a Safe Work Place Putting the health and safety of your employees first will benefit your business and can increase
your business’s social capital.
|
Business planning | Think |
| Customer Service Poor customer service can happen at every size and type of business, which means every
business can benefit from understanding what constitutes “…
|
Customer service | Think |
| The Future of Customer Service An article about the future of customer service.
|
Customer service | Think |
| The Customer Experience Portfolio An article that describes a customer portfolio.
|
Customer service | Think |
| For Customer Service Week: Respect Your Employees and Customer Service Will Improve Here are five ways that a company and its leadership can provide service to its employees and aid those employees in providing great service to…
|
Customer service | Think |
| Employee Empowerment is the Key to Customer Service Success A few employee empowerment strategies that transcend industry, product and the like.
|
Customer service | Think |
| Shep Hyken Amazing Customer Service Taxi Cab Story by Customer Service Speaker Professional speaker and New York Times bestselling author, Shep Hyken, tells his famous customer service story about the taxi cab driver. This…
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Customer service | Think |
| 5 Free Customer Service Training Games 5 free customer service training games
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Customer service | Think |
| Telephone Customer Service Here are some tips for providing excellent telephone customer service.
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Customer service | Think |
| The Zappos Brand & Customer Service - Tony Hsieh - Motivational Speaker & Author A video that's about how the Zappo's brand handles customer service.
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Customer service | Think |