Resource Center

Resource Category Topic
Cost of Goods Sold - Manufacturing
This video demonstrates how to calculate Cost of Goods Sold (COGS) for a manufacturing firm.
Accounting/Money management Think
Cost of Goods Sold - Retail
Learn about cost of goods sold with this video from AccountingAcademy.
Accounting/Money management Think
Cost Volume Profit Analysis: Target Net Income
This video illustrates how to calculate the number of units and sales dollars in order to reach a target net income or profit level.
Accounting/Money management Grow
Create Your Marketing Strategy
How to create your marketing strategy from Info Entrepreneurs.
Marketing & Social Media Launch
Creating a Safe Work Place
Putting the health and safety of your employees first will benefit your business and can increase your business’s social capital.
Business planning Think
Creating a Value Proposition
A how to on creating a value proposition.
Marketing & Social Media Think
Customer Relationship Management (CRM)
A guide to customer relationship management.
Customer service Think
Customer Relationship Management - Small/Medium Business
This booklet is designed to help small and medium business owners understand the basics of customer relationship management (CRM) and, more…
Customer service Think
Customer Relationships
An article on customer relationships from Entrepreneur.
Customer service Grow
Customer Retention Strategies
A look at what customer retention is and 16 proven retention strategies.
Customer service Think
Customer Service
Poor customer service can happen at every size and type of business, which means every business can benefit from understanding what constitutes “…
Customer service Think
Customer Service Quotes: What You Can Learn From the Experts
Need some inspiration to get your business moving in the right direction? These customer service quotes from successful entrepreneurs may be the…
Customer service Grow
Customers Want More: 5 New Expectations You Must Meet Now
5 new expectations customer expect that you must meet now.
Customer service Reinvent
Cybersecurity Risks for Small Businesses - Reducing a Small Business' Potential Cybersecurity Risks Checklist
As part of our growing resources of cybersecurity information, Bernstein Shur developed this checklist of ways to help reduce a business' risk…
Growing a business Grow
Debt Financing
Debt financing is a strategy that involves borrowing money from a lender or investor with the understanding that the full amount will be repaid in…
Accounting/Money management Think
Depreciation and Amortization
An example of depreciation and amortization using the example of expensing a truck.
Accounting/Money management Think
Determining a Sustainable Growth Rate
A quick way to determine a sustainable growth rate using profitability, variable assets and variable liabilities.
Financing a business Grow
Develop the Chart of Accounts for Your Small Business
A company's accounting system relies on a framework of accounts that keep revenue, expenses, and other data organized and ready to put into a…
Accounting/Money management Think
Developing a Marketing Plan
One of the most important sections of your business plan is the marketing plan. A marketing plan ensures that you have identified your customers,…
Marketing & Social Media Grow
Disaster Assistance & Business Continuity
The Alabama SBDC Network has determined that the best strategy to help minimize the impact of disasters on Alabama’s small business community…
Business planning Think