| Resource Sort descending | Category | Topic |
|---|---|---|
| Slides: Preparing for the Upcoming Matchmaker - And Following Up Post-Matchmaker Slides from Preparing for the Upcoming Matchmaker webinar.
|
Growing a business | Grow |
| Small Business Payments Toolkit Produced by a coalition of the Federal Reserve, banks that deal with small businesses, and others, The Small Business Payments Toolkit offers…
|
Accounting/Money management | Think |
| Smart Choices A link to buy a resource book to make better decisions.
|
Business planning | Think |
| Social Media and Customer Service: A Match Made in Heaven? An article about utilizing social media for customer service.
|
Customer service | Grow |
| Starting a Business Approximately 70% of new businesses fail within five years of opening. The guidance you receive at your local New Mexico SBDC center will greatly…
|
Business planning | Launch |
| Starting a Business Webinar Series A website that displays multiple webinar series.
|
Business planning | Think |
| Statement of Cash Flows Statement of Cash Flows, also known as Cash Flow Statement, presents the movement in cash flows over the period as classified under operating,…
|
Accounting/Money management | Think |
| Steps to Writing a Business Plan An outline of the parts of a business plan and what questions need to be answered in each section.
|
||
| Taking Your Business to the Next Level A guide to taking your business to the next level from your, reprinted with permission of Business NH Magazine, 2011.
|
Financing a business | Grow |
| Tax Incentives Site with ideas for tax incentives.
|
Accounting/Money management | Think |
| Telephone Customer Service Here are some tips for providing excellent telephone customer service.
|
Customer service | Think |
| The 4 P's of Marketing A YouTube video from Mirasee on the 4 P's of marketing.
|
Marketing & Social Media | Think |
| The Art of Customer Loyalty In a world where your competitors are only a click away, customer loyalty really is the new marketing. Today’s customers have access to an endless…
|
Customer service | Think |
| The Basics of Branding Learn the basics of branding with this Entrepreneur article.
|
Marketing & Social Media | Launch |
| The Beginners Guide to SEO The beginner's guide to search engine optimization.
|
Marketing & Social Media | Think |
| The Business Case for Loving Customers It’s a great feeling when an employee goes out of their way to be helpful. It’s also memorable when someone remembers your name, takes ownership to…
|
Customer service | Think |
| The Customer Acquisition Cost Formula A YouTube video from Alanis Business Academy on The Customer Acquisition Cost Formula.
|
Marketing & Social Media | Think |
| The Customer Experience Portfolio An article that describes a customer portfolio.
|
Customer service | Think |
| The Future of Customer Service An article about the future of customer service.
|
Customer service | Think |
| The Personality that Succeeds in Customer Support This article from HelpScout goes over personality in customer support.
|
Customer service | Think |