| Resource | Category | Topic |
|---|---|---|
| Driving Optimum Customer Retention and Loyalty Performance group offers ways to improve customer loyalty through engagement.
|
Customer service | Grow |
| Employee Empowerment is the Key to Customer Service Success A few employee empowerment strategies that transcend industry, product and the like.
|
Customer service | Think |
| Entrepreneur - The Basics of Branding Learn what this critical business term means and what you can do to establish one for your company with this article from Entrepreneur.
|
Marketing & Social Media | Launch |
| Estimated Sales & Earnings Template Excel template for projecting three years of sales and net profit.
|
Starting a business | Launch |
| Estimated Start-up Costs Template Excel template for estimating start-up costs for a new business or product line.
|
Starting a business | Launch |
| Estimating Breakeven Sales for Your Business The break even amount of sales for a business venture is the
dollar amount of sales at which your business earns neither a
profit nor a loss.…
|
Accounting/Money management | Grow |
| Evaluating Your Business Idea A fill-in .pdf to help you examine your business idea and determine your potential for success before you spend time and money developing a business…
|
Starting a business | Launch |
| Everyone Should be Feeling the Customer's Pain Learn the importance of understanding your customers.
|
Customer service | Think |
| Exchange Rate Calculator An exchange rates calculator.
|
Financing a business | Think |
| Export-u2.com Export‐U delivers the training you need to make profitable export sales. Our webinars show you how to find the best export markets for your goods and…
|
Growing a business | Grow |
| Facebook Can Help You Reach All The People Who Matter Most To Your Business You can use facebook to grow your business! Click to see how.
|
Marketing & Social Media | Grow |
| Finance The programs here are what make the Missouri Business Development Program and provide assistance to most industries
|
Financing a business | Think |
| Financial Analysis The KSBDC has access to several small business financial analysis tools to help you analyze your business from a financial perspective, compare your…
|
Financing a business | Think |
| Financial Management Training Center The Financial Management Training Center offers free training courses, video lessons, and other resources to help you learn business finance.
|
Accounting/Money management | Think |
| Financial Templates A collection of financial templates from SBDC Pacific Islands Network
|
Accounting/Money management | Launch |
| Financials Understanding your financials and how to use the information they contain is critical for all business owners and managers. These resources from SBDC…
|
Financing a business | Think |
| Financing A site that contains many links to learn about financing.
|
Financing a business | Grow |
| Financing an Existing Business Tips for financing an existing business
|
Financing a business | Grow |
| Financing Your Business Resources This 20-page resource from ASBTDC can help current and prospective small business owners decide which type of funding to pursue and understand the…
|
Financing a business | Think |
| Five Telephone Communication Skill Tips for Customer Service To improve your telephone communication skills, be sure to master the following tips.
|
Financing a business | Grow |