Resource Center

Resource Category Topic
Driving Optimum Customer Retention and Loyalty
Performance group offers ways to improve customer loyalty through engagement.
Customer service Grow
Employee Empowerment is the Key to Customer Service Success
A few employee empowerment strategies that transcend industry, product and the like.
Customer service Think
Entrepreneur - The Basics of Branding
Learn what this critical business term means and what you can do to establish one for your company with this article from Entrepreneur.
Marketing & Social Media Launch
Estimated Sales & Earnings Template
Excel template for projecting three years of sales and net profit.
Starting a business Launch
Estimated Start-up Costs Template
Excel template for estimating start-up costs for a new business or product line.
Starting a business Launch
Estimating Breakeven Sales for Your Business
The break even amount of sales for a business venture is the dollar amount of sales at which your business earns neither a profit nor a loss.…
Accounting/Money management Grow
Evaluating Your Business Idea
A fill-in .pdf to help you examine your business idea and determine your potential for success before you spend time and money developing a business…
Starting a business Launch
Everyone Should be Feeling the Customer's Pain
Learn the importance of understanding your customers.
Customer service Think
Exchange Rate Calculator
An exchange rates calculator.
Financing a business Think
Export‐U delivers the training you need to make profitable export sales. Our webinars show you how to find the best export markets for your goods and…
Growing a business Grow
Facebook Can Help You Reach All The People Who Matter Most To Your Business
You can use facebook to grow your business! Click to see how.
Marketing & Social Media Grow
The programs here are what make the Missouri Business Development Program and provide assistance to most industries
Financing a business Think
Financial Analysis
The KSBDC has access to several small business financial analysis tools to help you analyze your business from a financial perspective, compare your…
Financing a business Think
Financial Management Training Center
The Financial Management Training Center offers free training courses, video lessons, and other resources to help you learn business finance.
Accounting/Money management Think
Financial Templates
A collection of financial templates from SBDC Pacific Islands Network
Accounting/Money management Launch
Understanding your financials and how to use the information they contain is critical for all business owners and managers. These resources from SBDC…
Financing a business Think
A site that contains many links to learn about financing.
Financing a business Grow
Financing an Existing Business
Tips for financing an existing business
Financing a business Grow
Financing Your Business Resources
This 20-page resource from ASBTDC can help current and prospective small business owners decide which type of funding to pursue and understand the…
Financing a business Think
Five Telephone Communication Skill Tips for Customer Service
To improve your telephone communication skills, be sure to master the following tips.
Financing a business Grow