| Resource Sort descending | Category | Topic |
|---|---|---|
| Gross and Operating Profit - Income Statement Difference between gross profit, operating profit, and net income. Created by Sal Khan.
|
Accounting/Money management | Think |
| Grow - Grow your volume and bottom-line Are you ready to expand your business? Planning and preparing is the first step in the process. The Florida SBDC Network can help you make decisions…
|
Accounting/Money management | Grow |
| Health Care Tax Credit Estimator Estimate your health tax credit with this tool from HealthCare.gov.
|
Accounting/Money management | Think |
| How Companies Create a Brand In creating a brand, or "branding," you have to manage the effect that your product or service is having on the customer. We'll look…
|
Marketing & Social Media | Launch |
| How Sales Techniques Work An article from howstuffworks about Sales Techniques.
|
Marketing & Social Media | Think |
| How the Three Financial Statements Fit Together This video from Alex Glassey will show you how the income statement, balance sheet and statement of cash flows are connected.
|
Accounting/Money management | Think |
| How to Build a Culture of Customer Service Excellence in 10 Minutes a Day A daily standup meeting is a chance to keep your company focused on your overriding purpose and to ensure that all staff are aligned to fulfill it.
|
Customer service | Grow |
| How to Compare Financial Ratios to Industry Average There are dozens of such ratios, but these six are particularly useful for a basic understanding of a company's financial condition: working…
|
Accounting/Money management | Think |
| How to Create a Customer Service Plan There is a revolution where customers reward the companies that satisfy their needs and expectations and attack those that are not responsive to…
|
Customer service | Think |
| How to Develop an Effective Sales Forecast This paper addresses how to develop an effective sales forecast.
|
Accounting/Money management | Think |
| How to do a Break-even Analysis Conducting a breakeven analysis is important to determine precisely when you can expect your business to cover all expenses and start generating a…
|
Accounting/Money management | Grow |
| How to Forecast Growth and Revenue When starting out, financial forecasts may seem overwhelming. We'll help you conquer the numbers with this easy-to-follow guide to forecasting…
|
Accounting/Money management | Grow |
| How to Implement an Effective Proactive Customer Service Strategy This article explores proactive customer service.
|
Customer service | Grow |
| How to Make Sure Your Organization is Always "Best in Show" A short video explaining how to ensure your organization is 'Best in Show'.
|
Customer service | Think |
| How to Make the Most of Customer Feedback A guide to help you determine why gathering customer feedback is important, how to get customer feedback, and what to do with that feedback once you…
|
Customer service | Grow |
| How to Make Your Messages Memorable An article that describes how to make your business's message more memorable.
|
Marketing & Social Media | Think |
| How to Manage Trip Advisor Comments How to manage Trip Advisor comments
|
Marketing & Social Media | Think |
| How to Manage Your Yelp Reviews Ignore the power of online customer evaluations at your own peril. Get advice from Yelp's CEO and a business owner who's using the online…
|
Marketing & Social Media | Grow |
| How to Network Like a Pro Learning how to network effectively is one of the most powerful tools an individual can use to advance their personal and professional life.
|
Marketing & Social Media | Grow |
| How to Start a Customer Rewards Program Giving something back to your best customers has become a competitive necessity in certain industries. Here's how to keep your best buyers loyal…
|
Customer service | Grow |