e-Courses | NH Small Business Development Center

Courses Description

Choose from more than 40 free, online classes for new and current business owners.

e-Courses: Marketing, Management and Finance

e-Courses developed by NH SBDC: Starting a Business in NH and Financing a Business in NH

Mini e-courses developed by NH SBDC: Social Media, International Trade, Customer Service, Financial Statements, Consulting, Websites, Branding, e-Commerce, Video Marketing, Online Reputation

Starting a Business
Choosing a Legal Structure Every new venture has to work through the complex decision of what legal structure to choose for the business. This course breaks down this decision into its essential characteristics, simplifying...	Learn More and Register
Considering Consulting - A Checklist Before Taking the Leap Are you thinking about doing some consulting? This course will help you look at necessary questions before you make the decision, for example: who is your target market? where are your target clients...	Learn More and Register
Démarrer une Entreprise dans le New Hampshire - Starting a Business in NH - en francais Ce cours offre au propriétaire aspirant d'une petite entreprise au New Hampshire des informations et des ressources pour démarrer une entreprise dans l'État du New Hampshire. Pour en savoir plus sur...	Learn More and Register
Starting a Business In New Hampshire This course provides the aspiring NH small business owner with information and resources for starting a business in the State of New Hampshire. Find out about: registering a business name, the...	Learn More and Register
Starting a New Business This course provides the advice and strategies of some leading entrepreneurs concerning what it really takes to start a new venture. This course will show you how to protect your ideas, how to hire...	Learn More and Register

Customer Service
Achieving Good Customer Service Are you doing all that you can to attract and retain customers by providing excellent customer service? This series of three mini-courses will help you determine if you are and, if not, how you might...	Learn More and Register
Stand Out with Customer Service Are you doing all that you can to attract and retain customers by providing excellent customer service? This series of three mini-courses will help you determine if you are and, if not, how you might...	Learn More and Register
Train Employees to Provide the Best Customer Service Possible Are you doing all that you can to attract and retain customers by providing excellent customer service? This series of three mini-courses will help you determine if you are and, if not, how you might...	Learn More and Register

Finance
Accounting 101 Take command of a bookstore and coffee bar and see how money moves in and out of a business, learning the fundamentals of accounting at the same time. This course provides an in-depth look at each of...	Learn More and Register
Business by the Numbers Course 1 – Using Financial Statements to Plan and Manage Your Business An introduction to the series of mini-courses on financial statements, which describes the cash flow statement, income statement and balance sheet, and how they relate to each other.	Learn More and Register
Business by the Numbers Course 2 – Cash Flow Statement Learn how to read and understand your cash flow statement. This will help you to know when your available cash will be positive, and when it will be negative, so you can plan accordingly.	Learn More and Register
Business by the Numbers Course 3 – Income Statement Learn how to read and understand your Income Statement. It shows you several important facts, including your Cost of Goods Sold, Gross Profit Margin, and Net Profit.	Learn More and Register
Business by the Numbers Course 4 – Balance Sheet Learn to read and understand your Balance Sheet. Find out, at a point in time, what your assets, liabilities, and owner's equity are. The Balance Sheet give you the big picture.	Learn More and Register
Creating a Loan Package This course details the exact set of steps necessary to prepare a comprehensive loan package request. Each of the forms and requirements are explained and included. From initial readiness tests to...	Learn More and Register
Creating Financial Projections This course is a comprehensive how-to look at creating projected income statements, cash flow statements, and balance sheets. These are essential skills, both in securing outside financing and in...	Learn More and Register
Financing a Business in New Hampshire This course defines debt and equity financing for both the novice and the experienced entrepreneur looking for new capital. Financing options such as traditional bank and alternative lending, credit...	Learn More and Register
Finding and Attracting Investors The course presents practical tactics on how to identify and secure alternative types of capital including seed capital, angel capital, and venture capital. The processes used by a variety of...	Learn More and Register
Finding Money To Start a Business This is a comprehensive ten-part course on the tactics of how money is really raised for small business formation. The course examines the sources of available capital and the difference between debt...	Learn More and Register
IRS Small Business Portal This extensive workshop is designed to help new and existing small business owners understand and meet their federal tax obligations.	Learn More and Register

International Trade - Exporting
Basics of Export Documentation Basics of Export Documentation	Learn More and Register
Basics of Online Global Marketing This course will help you market your company online in countries other than the United States. It can be the start of your global marketing plan in which you use today’s inexpensive technologies to...	Learn More and Register
Finding Your Export Markets Finding Your Export Markets will help beginner exporters first to determine if they are ready to export and then to research and analyze potential markets, identifying those countries around the...	Learn More and Register

Management
Buying a Business A comprehensive course on how to buy the right business at the right price. Developed by entrepreneurs who buy businesses for a living, this course offers advice and wisdom in such areas as: the key...	Learn More and Register
Crafting a Business Plan This course is about the development of a plan for your business. The business plan is the essential document used to raise money for a business and to communicate your business vision and strategy...	Learn More and Register
Crafting a Business Plan - En Espanol (Elaborando un Plan de Negocio) Este curso se basa en el arte de crear un plan para su negocio. El plan de negocio es un documento esencial utilizado para recaudar fondos. También comunica su misión y visión estratégica al equipo...	Learn More and Register
Getting Started on Your Small Business Website You need a website! How do you start? Where do you go? What should be included on your new site? This mini course will help you address these questions and make a plan for how to get started on...	Learn More and Register
Hiring and Managing Employees An overview of the essential processes of managing employees. Includes best practice on the hiring process, employee forms you must file, wage and hour regulations, taxation and privacy issues,...	Learn More and Register
Managing Your Company's Online Reputation In today's online world, a company must pay attention to what is being said about it online in reviews, social media, etc. Here are some tactics to keep your reputation untarnished.	Learn More and Register
Sites That Sell: Building Your e-Commerce Business Learn how to set up your website to sell online, from getting your domain name to successful sales. The course provides information and many links to resources for choosing payment systems,...	Learn More and Register
Strategic Planning and Execution This course presents the fundamental devices used in crafting a strategy for a business venture. The course puts forth the innovative mechanisms of internal and external strategy, based on the...	Learn More and Register
The Entrepreneurial Strategies This course describes the available entrepreneurial strategies and how they are applied in the marketplace. For anyone starting or growing a business venture, the knowledge and skills underlying the...	Learn More and Register

Marketing
Branding Basics What is the difference between branding and marketing? Does my business need a brand? Isn't branding just my logo? Find out what you need to know about creating a brand for your company and...	Learn More and Register
Creating Buzz: Small Business Marketing Creating Buzz is one of the most comprehensive courses on how marketing is actually executed in a small business. The theory of creating buzz is that your primary investments should be time, energy...	Learn More and Register
Market Insight and Research This course provides the steps in the process of conducting market research and how the process differs for a small entrepreneurial venture as compared to a large corporation. Highlighted are the...	Learn More and Register
Marketing 101 This course describes the fundamentals of the most important aspect of any business: marketing. Learn the concepts taught in college-level courses in just a few hours, including the "5Ps": - Product...	Learn More and Register
Mobile Marketing Mobile Marketing	Learn More and Register
Positioning Master Class This course defines what positioning is and how it works as a communications tool to reach customers in a crowded marketplace. Positioning is about perceptions, not products. Market strategy is...	Learn More and Register
Pricing Strategy and Tactics This course explains what value is and why it's better to set prices on value rather than cost. An overview is presented of the 3Cs that influence price: costs, customers, and competition. Each of...	Learn More and Register
The Basics of Online Video Marketing A rationale for adding video marketing to your business' marketing plan, plus a primer and "how to" with tools and resources for getting started with video marketing.	Learn More and Register
Understanding Advertising and Promotions In an depth look at defining your audience, objectives, and advertising platform. Discusses how to determine the advertising budget, using print media, using radio and television, direct marketing...	Learn More and Register
Understanding Intellectual Property This course defines exactly what a copyright, trademark, and patent are and what kinds of protection they might afford your business. The process of establishing such protection is presented for each...	Learn More and Register

Social Media
Advanced Social Media Tools and Tactics This course covers strategies on how to use LinkedIn for business purposes, to incorporate advanced tips about Facebook and Twitter, to utilize podcasting, and to implement measurement and reputation...	Learn More and Register
Instagram for Business Instagram for Business	Learn More and Register
Pinterest Pinterest	Learn More and Register
Social Media for Small Business The course defines social media and describes how businesses can take advantage of four major social media tools: Facebook, Twitter, Blogs and YouTube. The course is hands-on and walks you through...	Learn More and Register

Search Courses

Marketing, Management and Finance courses are each 1.5-3.5 hours, and are comprised of animated slides accompanied by voice-over narration, worksheets, toolsets, and access to a comprehensive knowledgebase.

Starting a Business in NH and Financing a Business in NH are each 1-1.5 hours.

Mini e-courses are usually 15 minutes or less, and often are part of a series on one topic.

Click on a course title to view the course description. You will be asked to register, and after you have taken the course you will receive an email with an evaluation survey. Please fill it out and email it back to us, as we appreciate your feedback. Thank you.