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Phone Training - Phone Skills by Canity
Don't just answer the phone, master it with Phone Skills by Canity.
Customer service Grow
5 Free Customer Service Training Games
5 free customer service training games
Customer service Think
7 Ways to Improve Patient Satisfaction, Experience, and Custom Service, From Consulting in Hospitals and Healthcare
Here are seven bullet points emphasized frequently in hospital and other healthcare environments.
Customer service Grow
Use Great Customer Service to Set Your Small Business Apart
Great customer service is key to making your small business stand out, learn more about how you can use this strategy to your advantage.
Customer service Grow
20 Essential Customer Service Skills
The essential skill set for anyone aspiring to succeed in customer service.
Customer service Grow
Telephone Customer Service
Here are some tips for providing excellent telephone customer service.
Customer service Think
Improving Customer Service Over the Phone
In this article, corporate trainers are working to improve service on the telephone. And call center operators describe what it's like on their…
Customer service Grow
Five Telephone Communication Skill Tips for Customer Service
To improve your telephone communication skills, be sure to master the following tips.
Financing a business Grow
The Zappos Brand & Customer Service - Tony Hsieh - Motivational Speaker & Author
A video that's about how the Zappo's brand handles customer service.
Customer service Think
6 Keys to Improving Your Team's Customer Service Skills
Here are a few customer service tips for identifying ways to better serve customers.
Customer service Grow
Why Relying Only on Reactive Customer Service is no Longer Good Enough
This article concentrates on why reactive customer service is no longer good enough.
Customer service Think
Where to Find Proactive Customer Service Opportunities
In this article the author explores where the opportunities lie and will provide some examples of companies that are experiencing great results via…
Customer service Grow
How to Implement an Effective Proactive Customer Service Strategy
This article explores proactive customer service.
Customer service Grow
7 Steps to Creating a Customer Service Strategy
Organizations that provide outstanding customer service, do so intentionally by creating a customer service strategy.
Customer service Grow
6 Proven Ways to Hire Customer Service Heroes
Every company vows to have great customer service. But when it comes to hiring the people who deliver it, there are a lot of easy-to-make mistakes.…
Customer service Grow
Is Your Sales Team Guilty of These Customer Relationship Killers?
An article that describes what a sales team does that kills customer relations.
Customer service Think
Say This - Not That - To Keep Customers Happy
An article describing the right and wrong things to customers.
Customer service Think
Customers Want More: 5 New Expectations You Must Meet Now
5 new expectations customer expect that you must meet now.
Customer service Reinvent
Making the Experience Easier for the Customer
A short video describing how to make the experience easier for the customer.
Customer service Think
Indifferent Service - The Silent Killer of Customer Loyalty
A short video explaining the silent killer of customer loyalty, indifferent service.
Customer service Grow