Resource Center

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How to Network Like a Pro
Learning how to network effectively is one of the most powerful tools an individual can use to advance their personal and professional life.
Marketing & Social Media Grow
How to Start a Customer Rewards Program
Giving something back to your best customers has become a competitive necessity in certain industries. Here's how to keep your best buyers loyal…
Customer service Grow
How to Use E-mail to Improve Customer Service
Learn how to use e-mail to improve customer service with this article from Inc.
Customer service Think
How to Use Twitter for your Business
Article that shows you how to use Twitter for the benefit of your business.
Marketing & Social Media Grow
Implementing Customer Loyalty Programs
A look into establishing a customer loyalty program.
Customer service Grow
Improving Customer Service Over the Phone
In this article, corporate trainers are working to improve service on the telephone. And call center operators describe what it's like on their…
Customer service Grow
Improving Customer Support with Your Website
Customer support is very important to increasing future sales. This article goes over how to improve your customer support efforts with your website.
Customer service Grow
Improving Profits
Accounting Coach goes over improving profits in this module.
Accounting/Money management Grow
Inc. - Financial Ratios
An article by Inc. looking at financial ratios.
Accounting/Money management Think
A site than help you learn about business opportunities for incentives.
Accounting/Money management Think
Independent Contractors
The difference between and independent contractors and employees.
Growing a business Grow
Indifferent Service - The Silent Killer of Customer Loyalty
A short video explaining the silent killer of customer loyalty, indifferent service.
Customer service Grow
Innovate - Determine the potential of your idea
Thinking about starting a business? The Florida SBDC Network can help organize your thoughts and vision into a viable plan.
Business planning Think
Instagram Business - Inspire People Visually with your Business' Story
The home page for Instagram for Business.
Marketing & Social Media Grow
Instagram Marketing: Your Complete Guide to Instagram Success
Learn to understand and master a specific part of marketing on the Instagram platform.
Marketing & Social Media Grow
Instructional Video Series
Instructional videos from SBDC Washington.
Financing a business Think
Introduction to the Income Statement
The income statement, revenue, gross profit, operating profit, net income, ROA and ROE. Created by Sal Khan.
Accounting/Money management Launch
Inventory and Cost of Goods Sold
Learn about inventory and cost of goods sold with this module from Accounting Coach.
Accounting/Money management Think
IRS - Business Income
A video from the IRS on taxable business income.
Accounting/Money management Think
IRS Publication 225 - Farmer's Tax Guide
This publication explains how the federal tax laws apply to farming.
Accounting/Money management Think