Resource Center

Resource Category Topic
National Venture Capital Association (nvca.org)
The National Venture Capital Association (NVCA) empowers the next generation of American companies that will fuel the economy of tomorrow.
Accounting/Money management Grow
NH Economic Development Groups
A directory of the economic development groups in the state of New Hampshire that provide loans to enable existing businesses to create and retain jobs in their communities, at nheconomy.com.
Financing a business Grow
NH SBDC Handout
2-page handout:about NH SBDC and our impact on the NH economy and on NH small businesses.
Customer service Think
Online Ads: A Guide to Online Ad Types and Formats
A comprehensive guide to online ads from WordStream.
Marketing & Social Media Think
Online Marketing: Guide to Marketing Your Home Business Online
Boost your home business with search engine optimization for marketing.
Marketing & Social Media Grow
Online Training & Video
Each chapter includes videos, success stories, and links to other resources. Chapters topics include marketing, finances, procurement, and the global marketplace.
Marketing & Social Media Think
Operating Expenses Ratio
The financial ratios formulas chart below acts as a quick reference to help you find information about the most important ratios used in managing a business.
Financing a business Think
Overcoming Common Customer Objections
How to deal with common customer objections.
Customer service Think
Patent and Trademark Office
Website for the US Patent and Trademark Office.
Patrick Galvin - Cultivating Customer Relations
Learn how to increase customer loyalty and referrals with this video from Patrick Galvin.
Customer service Grow
Peach Tree Accounting Step By Step
A book that describes how to keep track of your records.
Accounting/Money management Think
Peach Tree Tutorial
An introduction to Peachtree and why you should use accounting software.
Accounting/Money management Think
Phone Training - Phone Skills by Canity
Don't just answer the phone, master it with Phone Skills by Canity.
Customer service Grow
Podcast Series
Podcast episodes from SBDC Washington
Business planning Think
Podcasts
Join hosts Dave McEwen and David McCauley each week for News, Events, Advice and Best Practices for Entrepreneurs and Small Businesses in the Gem State.
Business planning Think
Pricing your Product or Service
A look at how to price your product or service.
Growing a business Grow
Profit Mastery
A workshop dedicated to maximizing your earnings through a better understanding of your financials.
Accounting/Money management Think
Promotion and Advertising Strategy
How do fitness and lifestyle brands make their products attractive to the millennial generation? Here's your crash course in selling to Millennials in 2019.
Marketing & Social Media Grow
Providing Great Customer Service Through Social Media
A look at how to use social media to provide customer service.
Customer service Think
Publications
Check out some helpful publications from the New York SBDC.
Business planning Think