| Resource | Category | Topic |
|---|---|---|
| National Venture Capital Association (nvca.org) The National Venture Capital Association (NVCA) empowers the next generation of American companies that will fuel the economy of tomorrow.
|
Accounting/Money management | Grow |
| NH Economic Development Groups A directory of the economic development groups in the state of New Hampshire that provide loans to enable existing businesses to create and retain jobs in their communities, at nheconomy.com.
|
Financing a business | Grow |
| NH SBDC Handout 2-page handout:about NH SBDC and our impact on the NH economy and on NH small businesses.
|
Customer service | Think |
| Online Ads: A Guide to Online Ad Types and Formats A comprehensive guide to online ads from WordStream.
|
Marketing & Social Media | Think |
| Online Marketing: Guide to Marketing Your Home Business Online Boost your home business with search engine optimization for marketing.
|
Marketing & Social Media | Grow |
| Online Training & Video Each chapter includes videos, success stories, and links to other resources. Chapters topics include marketing, finances, procurement, and the global marketplace.
|
Marketing & Social Media | Think |
| Operating Expenses Ratio The financial ratios formulas chart below acts as a quick reference to help you find information about the most important ratios used in managing a business.
|
Financing a business | Think |
| Overcoming Common Customer Objections How to deal with common customer objections.
|
Customer service | Think |
| Patent and Trademark Office Website for the US Patent and Trademark Office.
|
||
| Patrick Galvin - Cultivating Customer Relations Learn how to increase customer loyalty and referrals with this video from Patrick Galvin.
|
Customer service | Grow |
| Peach Tree Accounting Step By Step A book that describes how to keep track of your records.
|
Accounting/Money management | Think |
| Peach Tree Tutorial An introduction to Peachtree and why you should use accounting software.
|
Accounting/Money management | Think |
| Phone Training - Phone Skills by Canity Don't just answer the phone, master it with Phone Skills by Canity.
|
Customer service | Grow |
| Podcast Series Podcast episodes from SBDC Washington
|
Business planning | Think |
| Podcasts Join hosts Dave McEwen and David McCauley each week for News, Events, Advice and Best Practices for Entrepreneurs and Small Businesses in the Gem State.
|
Business planning | Think |
| Pricing your Product or Service A look at how to price your product or service.
|
Growing a business | Grow |
| Profit Mastery A workshop dedicated to maximizing your earnings through a better understanding of your financials.
|
Accounting/Money management | Think |
| Promotion and Advertising Strategy How do fitness and lifestyle brands make their products attractive to the millennial generation? Here's your crash course in selling to Millennials in 2019.
|
Marketing & Social Media | Grow |
| Providing Great Customer Service Through Social Media A look at how to use social media to provide customer service.
|
Customer service | Think |
| Publications Check out some helpful publications from the New York SBDC.
|
Business planning | Think |