| Resource | Category | Topic |
|---|---|---|
| For Customer Service Week: Respect Your Employees and Customer Service Will Improve Here are five ways that a company and its leadership can provide service to its employees and aid those employees in providing great service to…
|
Customer service | Think |
| Forecasting Sales for Startup Business Learn more about financing a business launch.
|
Accounting/Money management | Launch |
| Forms of Business Organization Chart This chart compares the forms of business organization.
|
Starting a business | Launch |
| Franchising Your Business The Kentucky Small Business is pleased to present “Franchising Your Business”, a video training series featuring Andy Friedman of Friedman,…
|
Business planning | Think |
| Free Business Videos Free videos from SBDC Mississippi.
|
Business planning | Launch |
| Free eLearning Videos Videos from SBDC Colorado.
|
Business planning | Launch |
| Free Small Business Marketing Guide Get a free copy of Seven Steps to Small Business Marketing Success by John Jantsch, one of the most respected small business marketing experts.
|
Marketing & Social Media | Grow |
| Funding Your Business Getting the funding you need to manage and grow your business is never easy. These resources from SBDC Washington are designed to help you better…
|
Accounting/Money management | Launch |
| Get More Referrals by Asking An article that discusses the subject of how to get more referrals.
|
Marketing & Social Media | Grow |
| grants.gov All the things you need to know about grants.
|
Accounting/Money management | Think |
| Gross and Operating Profit - Income Statement Difference between gross profit, operating profit, and net income. Created by Sal Khan.
|
Accounting/Money management | Think |
| Grow - Grow your volume and bottom-line Are you ready to expand your business? Planning and preparing is the first step in the process. The Florida SBDC Network can help you make decisions…
|
Accounting/Money management | Grow |
| Health Care Tax Credit Estimator Estimate your health tax credit with this tool from HealthCare.gov.
|
Accounting/Money management | Think |
| How Companies Create a Brand In creating a brand, or "branding," you have to manage the effect that your product or service is having on the customer. We'll look…
|
Marketing & Social Media | Launch |
| How Sales Techniques Work An article from howstuffworks about Sales Techniques.
|
Marketing & Social Media | Think |
| How the Three Financial Statements Fit Together This video from Alex Glassey will show you how the income statement, balance sheet and statement of cash flows are connected.
|
Accounting/Money management | Think |
| How to Build a Culture of Customer Service Excellence in 10 Minutes a Day A daily standup meeting is a chance to keep your company focused on your overriding purpose and to ensure that all staff are aligned to fulfill it.
|
Customer service | Grow |
| How to Compare Financial Ratios to Industry Average There are dozens of such ratios, but these six are particularly useful for a basic understanding of a company's financial condition: working…
|
Accounting/Money management | Think |
| How to Create a Customer Service Plan There is a revolution where customers reward the companies that satisfy their needs and expectations and attack those that are not responsive to…
|
Customer service | Think |
| How to Develop an Effective Sales Forecast This paper addresses how to develop an effective sales forecast.
|
Accounting/Money management | Think |