Think
| Resource | Category | Topic |
|---|---|---|
| The Zappos Brand & Customer Service - Tony Hsieh - Motivational Speaker & Author A video that's about how the Zappo's brand handles customer service.
|
Customer service | Think |
| Why Relying Only on Reactive Customer Service is no Longer Good Enough This article concentrates on why reactive customer service is no longer good enough.
|
Customer service | Think |
| Is Your Sales Team Guilty of These Customer Relationship Killers? An article that describes what a sales team does that kills customer relations.
|
Customer service | Think |
| Say This - Not That - To Keep Customers Happy An article describing the right and wrong things to customers.
|
Customer service | Think |
| Making the Experience Easier for the Customer A short video describing how to make the experience easier for the customer.
|
Customer service | Think |
| How to Make Sure Your Organization is Always "Best in Show" A short video explaining how to ensure your organization is 'Best in Show'.
|
Customer service | Think |
| Sample Business Plan Format An online article that outlines the business plan format.
|
Business planning | Think |
| Small Business Payments Toolkit Produced by a coalition of the Federal Reserve, banks that deal with small businesses, and others, The Small Business Payments Toolkit offers…
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Accounting/Money management | Think |
| 10 Steps for Setting up a Customer Loyalty Program Resource to learn how to set up a customer loyalty program in 10 steps.
|
Customer service | Think |
| YouTube - Straight Line Depreciation Method How to calculate depreciation expense using the straight-line depreciation method. An example is provided to illustrate how straight-line…
|
Accounting/Money management | Think |