Customer service

Resource Category Topic
Patrick Galvin - Cultivating Customer Relations
Learn how to increase customer loyalty and referrals with this video from Patrick Galvin.
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Customer Relationship Management (CRM)
A guide to customer relationship management.
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Customer Relationships
An article on customer relationships from Entrepreneur.
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Customer Service
Poor customer service can happen at every size and type of business, which means every business can benefit from understanding what constitutes “…
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6 Key Mindsets for Providing Outstanding Customer Service
Six key mindsets that create the foundation for providing outstanding customer service.
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7 Customer Service Lessons From the Companies That Do It Best
Providing great customer service is sometimes easier said than done. These 7 strategies will help you do it right.
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Customer Service Quotes: What You Can Learn From the Experts
Need some inspiration to get your business moving in the right direction? These customer service quotes from successful entrepreneurs may be the…
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The Future of Customer Service
An article about the future of customer service.
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The Customer Experience Portfolio
An article that describes a customer portfolio.
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How to Build a Culture of Customer Service Excellence in 10 Minutes a Day
A daily standup meeting is a chance to keep your company focused on your overriding purpose and to ensure that all staff are aligned to fulfill it.
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