Resiliency Academy for Small Business and Communities

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NH Small Business Development Center and UNH Extension and are partnering to offer Resiliency Academy, bringing together small businesses and community leaders to work toward a resilient future. 


About the 2022 Academy

This is a three-session academy that includes an intro webinar, a SBDC-led small business resiliency plan virtual training and an in-person tour of NH communities highlighting small businesses and community leaders practicing the many aspects of resilience. The Academy is free and designed for businesses, community leaders and volunteers, economic development professionals, entrepreneurs, nonprofit organizations, and anyone interested in small business and community resilience.

May 25, 2022, 9:00am – 11:00am Tom Raffio, President & CEO, Northeast Delta Dental who has co-authored the book, "Prepare for Crisis - Plan to Thrive: The Inside Story of How One Company Did It Right" will kick off the session sharing his experiences in resiliency. Our panel including Marty Parichand of Outdoor New England in Franklin, Adria Bagshaw of WH Bagshaw Company in Nashua and Robin Comstock, Economic Development Manager in Somersworth, NH will share their recent experiences and outlook for resilience in their businesses and community. And, we will have guests from Purdue University who will share their work on regional resiliency and launching a tool to examine your regional economic resilience.

Register for session 1

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June 1, 2022, 9:00am – 11:00am - The NH SBDC Regional Directors in the North & Central, Southern and Seacoast regions will introduce small business resiliency planning using SBDC's Resiliency Workbook. New Hampshire small businesses will share their experience developing and using a resiliency plan.

Register for session 2  

Download Resiliency Guidebook 

 Download Resiliency Plan Template

June 7 in Littleton, June 14 in Keene, June 16 in Somersworth, 9:00-11:00am - In-person Walking Tours to celebrate resiliency in our communities with a visit to a local downtown. Select a local community walking tour to hear and see how local leaders and volunteers are addressing resiliency in their community. Visit small businesses practicing innovation, hear from organizations working to strengthen networks and see the initiatives at creating more inclusive communities – all key to resilience.

Register for Littleton        

Register for Keene     

Register for Somersworth

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The Resiliency Academy focuses on the intersection of small business and community resiliency.

Business resiliency is the ability to quickly adapt and respond to business disruptions, protect your employees and assets, while maintaining business operations. Every business regardless of size, industry, or stage of growth needs a resiliency plan because at some point it will face an unexpected disruption, like a fire, flood, or pandemic. A business resiliency plan is a guide on how to function during an unexpected disruption in operations. Throughout Resiliency Academy, we will provide training for businesses to develop resiliency plans.

Community resiliency is the ability of a community to respond, adapt, withstand and recover from adverse situations, like a natural disaster or pandemic. To strengthen and prepare for future disruptions, communities should consider resilience topics in their planning. Communities can also learn about business resiliency to help strengthen businesses in their community.

Molly Meulenbroek from Studley Flowers talks about the Resiliency Academy and what helped the most.

Kristin Kostecki from Meals on Wheels talks about their resiliency plan.








Who should attend:

Small businesses, community leaders and volunteers, municipal officials, Chamber Executives, economic development professionals, and those interested in resiliency planning. This academy is designed for New Hampshire communities and businesses but is open to others.

Why you should attend:

  • Businesses receive the tools and support needed to develop a business resiliency plan. Participants receive access to the Business Resiliency Guide and Workbook, and receive advising from SBDC.
  • Communities receive tools and information to address resilience topics in their planning. Communities also have the opportunity to learn about business resiliency to strengthen and help retain businesses in their community.

This programming was made possible due to CARES Act funding.